Terms of service
GENERAL TERMS
The terms and conditions governing the use of https://karshine.net (hereinafter referred to as the “Terms and Conditions”) set out the conditions under which any person may visit or access the website or use in any way the services provided through it. These Terms and Conditions constitute an agreement between SC CRIS DIGITAL BRANDING SRL (hereinafter referred to as “Karshine”), as the owner and administrator of the website, and any person accessing it (hereinafter referred to as the “User”).
If you do not accept these Terms and Conditions, you must stop using the website. Continued access or use of the website constitutes full acceptance of these provisions.
MATERIALS AND INFORMATION AVAILABLE THROUGH THE WEBSITE
All content on this website, including texts, graphics, features, photographs, and source code, belongs to Karshine and its partners, except where otherwise stated. The content may only be used for personal, non-commercial purposes.
Exceptions:
- Short excerpts (maximum 2 paragraphs) may be used on forums, blogs, or similar platforms, provided the source is clearly mentioned:
Source: Karshine – https://karshine.net - Links to the website are permitted.
For any other type of use, requests may be sent to:
Str. A.D. Xenopol nr. 26, Cluj-Napoca, Cluj County, Romania
or by email at: contact@karshine.net
LIMITATION OF LIABILITY
Karshine does not expressly or implicitly guarantee the accuracy of the information published on the website. The User is solely responsible for the way they use the website and agrees to hold Karshine harmless from any claims, actions, or legal proceedings arising from improper use of the website.
COOKIES
Karshine.net uses cookies. By continuing to browse the website, you agree to the use of cookies. You can view our cookie policy here.
SHIPPING & RETURNS POLICY
Shipping:
Physical products ordered from Karshine.net are delivered by express courier to selected EU countries.
Standard shipping is free on orders over 50 EUR. Express shipping is available for an additional fee, shown at checkout in EUR.
Available destinations: Austria, Belgium, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Hungary.
Delivery time:
Orders are typically delivered within 1–3 business days, depending on location and stock availability. During busy periods such as holidays, Black Friday, or similar peak times, delivery may take up to 7–10 business days, but no longer than 15 days from the date the order is placed.
Standard Shipping: 2–4 business days
Express Shipping: 1–2 business days
Returns:
You have the right to return products within 30 calendar days. Products must be intact and show no signs of use. To return a product, please complete the return form.
How to return your product(s):
STEP 1. PREPARE THE PRODUCTS
Customers have the right to return products within 30 calendar days of receiving the order. We only accept returns if the products are in their original condition — with no signs of use, stains, odors, or dirt — and with all labels and seals still intact. The return must include the original packaging (box or bag), along with all items originally delivered. Products showing signs of use, damage, or odors will not be accepted for return or exchange.
STEP 2. COMPLETE THE RETURN FORM ABOVE
STEP 3. SEND THE PARCEL BY COURIER
Please contact any courier company and send the parcel to: Karshine – Str. A.D. Xenopol nr. 26, Cluj-Napoca, Cluj, Romania
Door-to-door delivery is required (we do not accept parcels sent via Romanian Post, EasyBox, or cash on delivery).
The return shipping cost must be covered by the customer.
STEP 4. REFUND
The value of the returned products will be refunded within up to 14 days from the date the parcel is received and inspected.
If the original order value was below the free shipping threshold, the shipping cost paid by the customer at checkout will not be refunded.
30-DAY MONEY-BACK GUARANTEE
If you are not satisfied with your Karshine products, you may return them within 30 days of purchase and receive your money back — no questions asked. It’s our guarantee that you receive the quality we promise.
PERSONAL DATA PROTECTION
By using this website, you agree that your personal data may be processed by SC CRIS DIGITAL BRANDING SRL. You can view our Privacy Policy here.
CHANGES TO THESE TERMS
Karshine reserves the right to modify these Terms at any time without prior notice. Continued use of the website automatically constitutes acceptance of the updated Terms.
GOVERNING LAW
Any dispute will first be settled amicably. If no agreement can be reached, the matter will be referred to the competent courts of Cluj-Napoca, Romania.